SIRFULL welding subscription content

15 May 2020

Descriptions of the services included in your SIRFULL Welding subscription/plan

SIRFULL Welding is offered to you by subscription for a period of one year renewable.

The subscription to SIRFULL Welding gives you access to several services.

Here is a quick description of the content of your SIRFULL Welding subscription


1. Access 1 to 3 users

abonnement sirfull welding logiciel soudage


The SIRFULL Welding subscription includes 3 nominative users (surname, first name, profession) in your work environment. Any additional user has an additional cost (more information).

The 3 users can be simultaneously connected to the solution, without the limitation of workstation or location.

An internet connection and a web browser are sufficient to connect to the application.


2. Programme d’On-boarding

2.1 Remote training (max. 4 people)

formation à distance sirfull welding

Duration :

  • 1-day to 3-days

The training is given via split-screen.

This method is very flexible and easy to implement.  You choose your training rhythm: consecutive or spread out days.


2.2 Onboarding program (1-2 months)

Programme d’on-boarding (1-2 mois)

  • Historical data transfer support
  • Personalized follow-up by email and phone


Our objective: To transpose your welding activity into SIRFULL Welding.

Changing work habits is not always easy. This is why your SIRFULL Welding trainer is at your disposal to help you take control of the solution. For a maximum period of 2 months, the trainer will regularly help in your progress (assistance with historical data recovery, blocking points, tips).

Warning: this is not an integration service, just advising. If you need closer assistance, Sirfull can import your data for an extra cost.


3. Customer support, evolution & maintenance

3.1 Support :

  • via tickets (24h/24h)
  • Via phone (working days)


3.2 Evolutions :

  • Updates and news features
  • Submit your ideas for future development


3.3 Maintenance :

  • Corrective & evolving
  • Performed remotely


4. Subscription First Two Month Timeline

You subscribed to SIRFULL Welding, but what’s next? (more info on how to subscribe)

  • 1. After sending back the signed commercial offer given by your SIRFULL Welding contact, your users will receive their credentials in their email inbox (“set-up” phase).
  • 2. As soon as the credentials are received, your users are free to connect (“receiving your accesses M1 ” phase).
  • 3. A SIRFULL Welding trainer will be assigned to you and will contact you to arrange a date for a distance training session (“RDV 1 M1” phase).
  • 4. You are ready to import your historical data. Your trainer remains in contact with your users to follow you in the phase (“RDV 2 M1-M2” phase).


programme abonnement




For further information:  contact

Book a demonstration of the SIRFULL Welding solution: Book

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Sirfull is a software vendor with a strong industrial culture and French know-how, which develops solutions that enable its customers to anticipate changes in their market.