SIRFULL welding subscription content

15 May 2020

Descriptions of the services included in your SIRFULL Welding subscription/plan

SIRFULL Welding is offered to you by subscription for a period of one year renewable.

The subscription to SIRFULL Welding gives you access to several services. They are included in your BASIC or PREMIUM plan (functionalities).

Here is a quick description of the content of your SIRFULL Welding subscription

 

1. Access 1 to 3 users

abonnement sirfull welding logiciel soudage

 

The SIRFULL Welding subscription includes 3 nominative users (surname, first name, profession) in your work environment. Any additional user has an additional cost (more information).

The 3 users can be simultaneously connected to the solution, without limitation of workstation or location.

An internet connection and a web browser are sufficient to connect to the application.

 

2. Programme d’On-boarding

2.1 Remote training (max. 4 people)

formation à distance sirfull welding

Duration :

  • 1-day formula SIRFULL BASIC plan
  • 2 days SIRFULL PREMIUM plan

 

The training is given via split-screen.

This method is very flexible and easy to implement.  You choose your training rhythm: consecutive or spread out days.

 

2.2 Onboarding program (1-2 months)

Programme d’on-boarding (1-2 mois)

  • Historical data transfer support
  • Personalized follow-up by email and phone

 

Our objective: To transpose your welding activity into SIRFULL Welding.

Changing work habits is not always easy. This is why your SIRFULL Welding trainer is at your disposal to help you take control of the solution. For a maximum period of 2 months, he will regularly remind you and help you to progress in the starting up of your solution (assistance with historical data recovery, blocking points, tips).

Warning: this is not an integration service, just advising. If you need closer close assistance, Sirfull can import your data for an extra cost.

 

3. Customer support, evolution & maintenance

3.1 Support :

  • via tickets (24h/24h)
  • Via phone (working days)

 

3.2 Evolutions :

  • Updates and news features
  • Submit your ideas for future development

 


3.3 Maintenance :

  • corrective & evolving
  • performed remotely

 

4. How your SIRFULL Welding subscription works

You subscribed to SIRFULL Welding, but what’s next? (more info on how to subscribe)

  • 1. After sending back the signed commercial offer given by your SIRFULL Welding contact, your users will receive their credentials in their email inbox (“set-up” phase).
  • 2. As soon as the credentials are received, your users are free to connect (“receiving your accesses M1 ” phase).
  • 3. A SIRFULL Welding trainer will be assigned to you and will contact you to arrange a date for a distance training session (“RDV 1 M1” phase).
  • 4. You are ready to import your historical data. Your trainer remains in contact with your users to follow you in the phase (“RDV 2 M1-M2” phase).

 

programme abonnement

 

 


 

For further information:  contact

Book a demonstration of the SIRFULL Welding solution: Book

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About SIRFULL

Sirfull is a software vendor with a strong industrial culture and French know-how, which develops solutions that enable its customers to anticipate changes in their market.

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Prima di cominciare la vostra prova gratis...

 

...vi invitiamo a una dimostrazione online. Un esperto Sirfull Welding vi introdurrà al vostro ambiente di prova e vi darà le chiavi per sfruttare al meglio il mese di prova (videoconferenza, attendere 45 minuti).





Gli accessi vi saranno consegnati dopo la dimostrazione.
Se non avete tempo per una dimostrazione, vi suggeriamo di guardare questo breve video di 7min : vedi il video dimostrativo

Before starting your trial...

...we invite you to an online demonstration. A Sirfull Welding expert will introduce you to your trial environment and give you the keys to take full advantage of your trial month (video conference, allow 45min).



 

Your credentials will be delivered to you after the demonstration.

 

 

If you don't have time for a demonstration, we suggest you watch this quick overview of Sirfull Welding in 7min: see the video demonstration

Avant de débuter votre essai...

...nous vous invitons à une démonstration en ligne. Un expert Sirfull Welding vous présentera votre environnement d'essai et vous donnera les clés pour profiter pleinement de votre mois d'essai (vidéoconférence, prévoir 45min).

Les accès vous seront livrés après la démonstration.

 

Si n'avez pas le temps pour une démonstration, nous vous proposons de visionner ce rapide tour d'horizon de Sirfull Welding en 7min : voir la démonstration vidéo